Keystone News

  • 10/23/2017 12:00:00 AM

EXETER, PA (October 23, 1017) – Parts Via is a new jobber friendly eCommerce solution developed by Keystone Automotive Operations that connects brands, through a unique network, to retail outlets and consumers. It is a web-based solution which creates a seamless transaction environment built over a supply chain network and infrastructure that can deliver anything from light bulbs and exhaust systems to tow bars and truck bed products to just about anywhere in North America next day.

According to Eric Fairchild, at Keystone. “Parts Via gives consumers the convenience of purchasing authentic branded products online with the choice to have them shipped to one of Keystone’s many qualified network retailers and installers. Parts Via provides consumers with unparalleled access to local services, technical expertise and installation support that traditional online purchases do not provide.”

Parts Via creates a strategic alliance between brands, retail outlets and consumers using Keystone’s technology, inventory, warehouses and fleet to enhance the shopping experience for consumers while growing sales for the Parts Via partner and dealer network. It enables and helps businesses capture sales where and how consumers shop in the fastest growing sales channel, always pulling the local retail outlet into the transaction.

“How we make it work is simple,” says Fairchild. “A consumer purchases an authentic branded product from their favorite branded website. We give them the choice to ship their purchase to their home or pick it up at a local network dealer’s location, gaining access to installation and service.” In either case the local establishment participates.

Keystone’s supplier partner’s website serves as the point of consumer engagement and Parts Via coordinates efforts to secure the sale and channel post-transaction activity (pick up in store and installation) with local merchants (network dealers). Parts Via bridges the customer engagement gap that leaves local brick and mortar retail outlets disconnected in most e-commerce transactions.

On behalf of the supplier partner and the retailer (network dealer), Parts Via develops the eCommerce components, runs transactions, manages distribution and oversees customer support. “This type of coordinated network partnership is unique and made possible only through Parts Via,” says Fairchild. “After a year’s worth of testing with very positive results and a ton of data and testimonials, we look forward to expanding our network with new suppliers and network dealers in the coming months,” he concludes.

Suppliers and retailers, dealers, installers and jobbers interested in learning more about Parts Via can visit www.partsvia.com.

  • 10/23/2017 12:00:00 AM

Chicago, IL (October 23, 2017) - LKQ Corporation (Nasdaq: LKQ) today announced that its Specialty Segment, Keystone Automotive Operations, Inc. (‘Keystone”), agreed to acquire the aftermarket business of Warn Industries, Inc., a leading designer, manufacturer and marketer of high performance vehicle equipment and accessories. Warn is a wholly owned subsidiary of Dover Corporation (NYSE: DOV).

Established in 1948, Warn’s aftermarket business offers a broad product line of winches, hoists, locking hubs and bumpers, with over 350 employees serving specialty retailers and distributors globally. Holding over 130 patents, Warn has a long history of developing the highest quality, most technologically advanced products in the industry.

“Warn’s leadership position and premium iconic brand offer our Specialty Products Group the ability to drive our long-term strategy of growing our core markets and developing viable points of entry into adjacent markets,” said Bill Rogers, Vice President and General Manager of Keystone. “LKQ and Warn will be committed to continuing delivery of great value to our customers and to growing our combined businesses to higher levels.”

The transaction is expected to close in the fourth quarter, subject to customary closing conditions.

About LKQ Corporation

LKQ Corporation (www.lkqcorp.com) is a leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. LKQ has operations in North America, Europe and Taiwan. LKQ offers its customers a broad range of replacement systems, components, equipment and parts to repair and accessorize automobiles, trucks, and recreational and performance vehicles.

  • 10/5/2017 12:00:00 AM

 

Exeter, PA. Keystone Automotive Operations has announced the acquisition of Topline Systems, Inc., a dealer and retail software development company that specializes in dealership/shop management and point of sales products that include comprehensive sales, service and parts management modules. “Our interest in looking at software as a solution for our customers began when we tried to think of new and improved customer support strategies and ways we could help our customers grow. What are the challenges our customers face that we can help them overcome?” states Keystone Business Leader, Bill Rogers.

“After hundreds of customer visits in the markets we serve we determined that inventory management, procurement, sales processes, and fundamental reporting and analytics were areas that many of our customers struggle with. The options available to them are either complicated and expensive, or too simplistic and ineffective. We felt a robust and easy to use alternative was needed and found Topline’s suite of products a perfect fit,” adds Rogers.

Keystone and Topline have a long history of working together, collaborating on a variety of projects. “We are excited about continuing our work with Keystone in a much more significant way,” comments Topline president, Steve Karafas. “The availability of capital and other resources they bring to the relationship will result in expanded features and benefits for existing users and help our emerging presence supporting customers in new markets as well.”

The foundation of Topline’s software is firmly rooted in the owner-manager-doer mindset. It was developed at a dealership with a retail store and a service/installation shop - for that business, by that owner. The same daily decision making process used to run the business was engineered into the software and has application well beyond the market it was initially intended to serve. This thoughtful - “I’ve actually done this work before” - approach has resulted in a feature-rich software solution that is affordable, easy to install, and easy to use.

“There are hundreds of dealers in North America using the Topline program today and we intend to keep things business as usual for them. They will experience no interruption in services or be required to work any differently than they have in the past. In fact, our intention is to operate Topline independently to maintain the existing securities and confidentiality that all of Topline’s customers and business partners have enjoyed,” commented Rogers. “We are looking forward to expanding on the foundational programming solutions that Topline has developed and applying them to businesses in other markets with similar needs, including the automotive aftermarket where we see a significant opportunity.”

Keystone intends to infuse capital and resources into the company to help it continue developing customer satisfaction solutions in the markets they serve. “For over 50 years, Keystone / NTP-STAG has been committed to partnering with our customers to not only provide them the broadest and deepest inventory selection and world class fulfillment capability, but also helping them continue to grow and succeed by offering end-to-end marketing solutions and innovative e-commerce solutions,” says Rogers. He adds, “The addition of Topline allows us to continue to offer new ways to help our customers grow and succeed by providing value based, high quality, state of the art business solutions, including Dealership Management, Point of Sale, Service, and Parts Management.”

Recent Articles

Keystone Welcomes RideTech

EXETER, PA – Keystone Automotive Operations, Inc. welcomes RideTech, one of the world’s largest aftermarket suspension companies, to its performance category. RideTech, formerly known as Air Ride Technologies, was founded in 1996 when owner Bret Voelkel, now a member of the SEMA Hot Rod Industry Alliance (HRIA) Hall of Fame, developed an air ride suspension for a 1970 Ford Mustang project car.

RideTech has since evolved into an industry-leading company with a full line of products, from air suspension systems, coil overs, and shock absorbers to coil and leaf springs, control arms, sway bars, and much more. Serving a variety of applications from street to track, RideTech is committed to manufacturing high-quality parts that display cutting-edge performance, durability, and reliability. “We do the research and development, CAD drawings, prototyping, CNC machining, CNC tube bending, jig welding, shock assembly and dyno, air spring crimping and burst testing, and final assembly all within our facility in Jasper, IN,” says the company.

Dedication to in-house quality control has allowed RideTech to become a performance suspension specialist, with a virtually non-existent backorder rate and decidedly competitive warranty. The company stands behind all of its shock absorbers with a 1,000,001-mile warranty as proof that RideTech truly “goes the extra mile.” Furthermore, RideTech promises that any driver who expires their RideTech shock warranty, “will get a picture of themselves and their car in a full-page ad in Hot Rod Magazine.”

“Our business model has not been derived from any business seminar or book,” says the company. “It is simply our common-sense approach to give the customers what they want, when they want it. Since we are (a staff of) hot rodders, we feel we have a reasonably good idea what ‘it’ is.”

At the 2018 SEMA Show, RideTech introduced several new product launches, including a new line of sway bars that offer unparalleled dimensional accuracy and bar rate consistency. Featuring 100% in-house CNC-bent tubing, the new sway bar program also employs investment casting technology to redesign bar ends and end links for more durability and easier installation. RideTech also debuted an all-new billet modular spindle design for C5/C6 Chevrolet Corvettes (as seen on the company’s race-winning Track 1 C5 Corvette), and a new, larger rod end and weld-on bearing known as the R-Joint XL.

Looking forward, RideTech continues to invest in R&D and expand its engineering department resources, making its innovative suspension systems more durable and technologically capable. The company’s RidePRO-X Digital Air Suspension Leveling System made an encore appearance at SEMA 2018 to debut its innovative new smartphone app that provides greater custom calibration and increased accuracy. In addition, RideTech is active outside the automotive aftermarket, diversifying its portfolio with OEM, marine, and military applications.

With a dedicated team focused on product development and customer satisfaction, backed by a true passion for hot rodding, RideTech is working hard to secure another generation of exciting suspension systems. “RideTech is the leader when it comes to performance suspension system upgrades. The complete systems give our customers the ability to make one purchase for everything they need to fully upgrade a suspension system,” says Joe Rutledge, Director of Category Management for Performance at Keystone. “Our team is honored to be able to offer the RideTech product line to our customers.”

Keystone is the leading distributor and marketer of automotive aftermarket products and services, uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. Keystone is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

NTP-STAG’s Pre-Cart Functionality Makes Preparing for EXPO Easier Than Ever

Exeter, PA – One of the most important things a dealer can do before they attend NTP-STAG’s EXPO, is prepare. “Over the past several years we have integrated technology solutions into our trade show to make it easier for our customers to maximize their time on the show floor with us and take advantage of all the special offers we provide,” states John Spaulding, Director of Events and Communications. “Early preparation and utilization of these new tools can really improve a customer’s experience at the show,” he adds.

The company found that dealers who reviewed their purchase histories, took stock of their inventory and forecasted their demand for certain products before the show typically had more time to visit with suppliers about new lines and learn about new products and services offered by NTP-STAG. “Our Pre-Cart option within VIA allows our customers to get a head-start on building their show orders. The functionality is available now, giving everyone attending EXPO plenty of time to develop a buying plan for when they are with us in Nashville January 22-23,” says Fred Petrivelli, VP Sales NTP-STAG.

NTP-STAG’s pre-cart works just like an e-commerce shopping cart. Customers can add items to the pre-cart by selecting the Add-to-Expo Cart button available on product list and product detail pages within VIA. Pre-cart contents can be modified at any time and show pricing will appear on those items at the opening of the show.

EXPO attendee can also use the Pre-Show Upload tool available in the EXPO site. The Upload tool uses a simple Excel file format that allows customers to build their show buy and upload directly into a pre-cart. This is extremely helpful for customers that use their point of sales software to output usage reports. The information those reports generate can now be easily translated into a shopping cart making it much faster to build an order.

To see a quick tutorial about Pre-Cart go to Expo Precart Tutorial to learn more.

Technology advancements have also influenced how orders are placed at the show. Electronic ordering was introduced at EXPO two years ago, and is fast becoming the most popular way to submit orders. “Dealers are realizing that the time savings, order accuracy and other benefits associated with the technology makes the order writing process easier, faster and more enjoyable,” says Spaulding. “We use a bring-your-own-devise-and-data approach to our web-based solution and found that it is easier for people to use equipment they are familiar with. If it can connect to the internet, it can be used to place orders at the show.”

NTP-STAG EXPO is the industry’s largest warehouse distributor sponsored event. It draws attendees from across North America and features educational programming, exhibits from over 200 suppliers, season-best buying opportunities and a variety of networking functions. The event is being held January 22-23 at the Gaylord Opryland Resort in Nashville, TN. To learn more about the event or pre-cart ordering, customer should contact their sales representative or visit expo.ntpstag.com.

NTP-STAG Expo 2019 Show App Available Now

Exeter, PA - NTP-STAG has announced the launch of the 2019 Expo Show App and its availability to download from the Apple Store and Google Play.

EXPO QR Code

The App is the Expo attendee’s gateway to real time information about the show.  Users will gain access to the show agenda, RV University schedule and PRO Seminar speakers and topics. Additionally, the App provides an interactive floor plan to make finding suppliers easier and live updates for notifications on prize drawing winners, Power Hours and much more. It’s simple to use and a very handy tool to get the most out of the Expo experience.

Getting the App is easy.  Go to https://guidebook.com/g/ntpstagexpo19

1. Tap the "Download" button to download the free Guidebook app
2. Open Guidebook and you can find our "NTP-STAG Expo 2019" guide
3. Tap "Enter passphrase" and enter ntpstagexpo19 to download our guide

Whether EXPO is the largest RV distributor sponsored event in North America. RV Dealers, Service Centers and Mobile Repair businesses are attracted to EXPO for the education and buying opportunities the event provides.  This year’s show will host 36 technical product and business development seminars at RV University. The exhibit hall will be home to nearly 200 suppliers showcasing new items, a model store and NTP-STAG exclusive marketing and merchandising offers. The season’s best deals await NTP-STAG’s customers at EXPO and the new Show App makes getting the most out of the event, easy.

NTP-STAG is the leading full service distributor and marketer of aftermarket RV products and services, uniquely positioned to offer customers and suppliers substantial scale, experienced associates, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it.

Keystone Automotive Launches New Mobile App

Exeter, PA Keystone Automotive Operations, has launched a new mobile app that puts the power of their industry best “eKeystone” business-to-business system into any device and makes it mobile! “Access to information when and where a person needs it was a fundamental consideration in the building of our app for mobile devices,” states Harneet Kaur, Director of Marketing at Keystone. “Fast, convenient and thoughtful access to data, tools and sales resources that make our customer’s lives better and more productive was the objective and the result we achieved,” she added.

Shop owners are often in front of the counter, out in the parking lot looking at a customer’s vehicle, making a dealer sales call, or in the shop working on a vehicle build. This app gives them the flexibility to access eKeystone tools anywhere they work.

“In addition to being able to access all the power and resources available on eKeystone, it goes even further. One of the new features is VIN Lookup which has been on our desired feature list for a long time” states Fred Petrivelli, Vice President of Sales at Keystone. The app harnesses mobile device technology including voice-to-text capability to allow users to search for products simply by saying a category or brand, and utilizes the camera to scan QR, UPC and vehicle VIN numbers and VIN barcodes. This scanning capability takes the mobile app from a retail sales driver to a store management tool for inventory control and other store functions like pricing, labels and ordering.

eKeystone App Barcode and VIN Scanner

The eKeystone app includes all the proprietary data in Keystone’s B2B system. Subscribers can access 800k+ cataloged SKUs, 400k images, 20k videos, 40k installation instructions, and more. “When you put a tool like this to work in a live business environment the possibilities for improving customer service and sales are endless,” explained Petrivelli.

Whether the app is used to scan a vehicle VIN to help identify accessories appropriate for that vehicle, place an order, track a shipment or upsell accessories in a car lot, car show or event, it will prove to be a powerful sales tool that can be taken anywhere.

The app is now available for download on the iTunes App Store and Google Play and immediately available to existing Premium eKeystone users. Once loaded onto a user’s device the app is activated using the customer’s eKeystone account login information.

For more information contact a Keystone Automotive Operations customer service associate at (800) 521-9999.

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