Keystone News

A One-Stop Shopping Experience For Truck Accessory Jobbers

Let The BIG Shows Begin

Forty years is a long time to remain relevant. For Keystone Automotive Operations, the leading and largest wholesale distributor of specialty automotive parts in North America, decades of longevity in a dynamic industry can be attributed to four Ps: partnerships, products, performance, and personnel.

Keystone has learned a few things during its impressive history. Never lose sight of your core business; master the fundamentals that keep your doors open; practice integrity in all that you do, resulting in meaningful, long-lasting partnerships; and invest in the right personnel to produce quality results. Those values, ever present during the days of legendary racer and company founder Joe Amato, are still revered and practiced today.

Capitalize On A Growing Market

The Keystone BIG Shows are a representation of these quality characteristics, bringing together three of the strongest forces responsible for helping to shape the aftermarket, with the end result of stronger relationships, growth and prosperity:

• A passionate manufacturing community dedicated to product innovation
• Business-savvy retailers and restylers looking to capitalize on aftermarket opportunities to drive sales
• A trusted distribution partner committed to delivering on consumer demand and providing customers what they need when they need it, so they can close the sale.

The specialty automotive equipment market has grown from 7.2 billion to 36.2 billion, a staggering 500 percent over the past 25 years. And there are no signs of stalling — analysts forecast an upward trend through 2018. As a business owner in a mature and expanding industry now is the time to invest in your future. And there’s no better way to ring the cash register than at the Keystone BIG Shows. The first show is slated for February 20 at the Walter E. Washington Convention Center in the nation’s capital. The Gaylord Texan in Dallas will host the BIG Show on March 5. Together, the events serve as the largest wholesale only buying opportunities.

All aftermarket segments are represented, giving every kind of customer a chance to gather, share market intelligence and receive a customized business-building experience in a more intimate setting with hands-on product demos and education, as well as appealing purchasing incentives to bolster profit potential. There’s something for everyone, from speed, restyling and truck accessory shop owners to Jeep® specialty installers and more.

“The BIG Shows are the single most important days of the year, not only for Keystone but also for our suppliers and our customers. It’s the only time we are all in the same place at the same time with the opportunity to really help each other grow,” said Eric Fairchild, Keystone’s director of north east sales and U.S. customer support. “It is the perfect storm of opportunity: teaching, learning, communicating, building relationships, investing in your business and more. The BIG Shows are unmatched within the industry,” he added. “They give the supplier and jobber the opportunity that SEMA intends to offer, but with a more personalized approach and the added benefit that you can buy what you see. Regardless of business size, you can’t afford not to be there.”

Rolling Out The Red Carpet

Corby Phillips, national sales manager at Warn Industries, has been attending the shows for eight years. “Warn’s two biggest selling seasons are spring and fall. The BIG Shows are the perfect time of year, giving the jobber an opportunity to see our new products and prepare for the hobbyists and hunters to come out of hibernation for spring sales,” said Phillips. “The combination of warming weather and tax returns create an ideal scenario for the jobber to make the sale in the following 30-90 days.”

WEATHER GUARD® has been exhibiting at the BIG Shows since 2009, witnessing them outgrow the Secaucus and Atlantic City, N.J., venues. “This year marks our sixth consecutive year as the primary sponsor of the BIG Show West in Dallas,” said Mike Katz, national sales manager. “The BIG Shows always give us a fast start to the year, allowing us to showcase new products, launch exciting promotions and offer crazy, tough-to-pass-up, one-day show deals, so jobbers can stock up heading into the season.”

Products Showcase and enjoy a reception sponsored by Pendaform™ the night before the show. “The showcase offers customers a focused look at a variety of new products on display across all aftermarket segments," said Tim Williams, VP of sales and marketing. “It’s a great opportunity to see what new items can directly benefit your business or complementary items you may not have considered that can diversify your offerings and increase your growth potential. “On a personal level,” continued Williams, “I really love the ability to get in front of the customers, educate them about our product and talk about current trends, as well as throw out some great programs and promotions for them to take advantage of.” Hint, hint… they’ve been known to give away a truck or two!

Talk shop with your favorite manufacturers and be introduced to a variety of new lines that can kick your business up a notch. Take advantage of enticingly deep deals, promotions and giveaways, allowing you to stock up on your fastest-moving items and new products at a lower price. That means more built-in margin for you and increased profits upon closing the sale. And, you’ll be rubbing shoulders with fellow enthusiasts and industry celebrities. Chip Foose, Vic Edelbrock, Richard Rawlings and Brian Deegan have been known to stop by — just to name a few.

Keystone has managed to combine an engaging atmosphere, great events and, most importantly, business-building opportunities effectively. This gives attendees a one-stop shopping experience that is sure to wow and deliver long-term results. “We want to be part of the process to really help our customers market themselves as a local source for new and innovative products,” said Larry Montante, Keystone’s VP of category management.

So what’s in store for 2016? “Well, you’ll have to come out and see us! You can plan on a lot of excitement, entertainment, celebrity meet-and-greets, prizes, cash giveaways and more. It’s a perfect time of year to see new products and talk one-on-one with the manufacturing experts — all while having fun!” said Melissa Holland, Keystone events manager. “We’re committed to making the shows bigger and better every single year. It’s truly a team effort to ensure customers have a fantastic experience, and we certainly have the right people to make that happen.”

But Don’t Just Take Our Word For It — Take THEIRS!

PendaForm’s Williams couldn’t agree more. “In one spot, you have all of the people that make the products, distribute the products and sell the products—all those who help you make money. It’s a one-day show that makes that BIG of a difference. “You have to figure out a way to break away from the shop for a day”’ he added, “because it’s entirely possible you can meet someone and see, learn or buy something so important that it equates to 10 times more than you can sell in your shop that day. What you learn and see, and have the ability to purchase at the price being offered, can make a huge impact. It’s an investment in your future.”

For three veteran showgoers, breaking away from the shop has made all the difference. “We have two showrooms and install everything we sell,” said Glen Smith, general sales manager at BlackJack SpeedShop. “We work on a variety of vehicles, including Jeeps, trucks, modern muscle and even hot rods. I’ve attended the BIG Shows four or five times. It’s beneficial to meet the vendors and actually see the product and take advantage of deals, especially lines like Warn that go deeper at the show just for those attending. It’s a hands-on experience for us.”

Added Chris Schexnider, Classic Tint’s general manager: “Our core business is window tint and bedliners, but we’ve seen a big uptick in truck accessories. I’ve been attending the BIG Shows for four years. Our favorite part is being able to meet the vendors, see the new products and displays, keep up with what’s happening in the market and take advantage of the deals. Last year, we stocked up on WeatherTech® liners and UnderCover Flex. Also, I consider my relationship with my Keystone sales rep more like a friend.”

Access to new products, vendor interface and new-business opportunities are key reasons to attend, noted Jeff Hanks, VP at Cap and Hitch. “Our business is installs and truck accessories. I attended my first BIG Show in ’08. It’s great to talk with the manufacturers and put names with faces. Our favorite aspect is the New Products Showcase, and there are a lot of deals and promotions. We stock up on the small stuff, and Karen Liedel (Keystone sales associate) points us in the right direction of how to diversify our business.”

Quick Quiz

Where can shop owners across every aftermarket segment gather to meet with the industry’s top manufactures, discuss current trends, learn about new lines, see new products post-SEMA Show, and have a trade show experience that will increase their revenue? The Keystone BIG Shows, of course.

So be sure to: • Book early for best hotel rates
• Keep reservation and registration info handy
• Check parking structure height restrictions affecting raised vehicles
• Schedule time with your Keystone sales associate
• Download the BIG Show app to keep track of schedules
• Grab a floor plan to map out your day
• Check out show sponsors WEATHER GUARD and ReadyLIFT®
• Visit the Keystone booth for business-building tools and your top manufacturers
• Diversify with new product lines
• Attend the New Products Showcase and Customer Appreciation Receptions to enjoy great food and mingle with manufacturers, colleagues and the Keystone team
• Place orders early and often. Big Show deals are one-day specials — no exceptions
• So if you find a steal, BUY IT! STOCK IT! SELL IT!

 

Recent Articles

COVID-19: How we are responding, a message from our President

 

 

To our trusted suppliers and customers:

 

The unprecedented effects of COVID-19 (coronavirus) are having a tremendous impact on our lives and businesses. The health, safety and wellbeing of our employees, customers and vendors is our primary concern and we are continuing to take actions to mitigate the risks across all our facilities based upon guidance provided by the U.S. Center for Disease Control (CDC), the World Health Organization (WHO), the Occupational Safety & Health Administration (OSHA) and other public health authorities and resources. We continue to expect that all employees and drivers remain vigilant in maintaining proper hygiene habits in addition to social distancing. 

 

Our practices have been enhanced to include more frequent, regular cleaning and disinfecting of delivery vehicle surfaces such as interiors and steering wheels, remote controls on lifts, doorknobs and other areas of the vehicles that are frequently touched. We have also modified travel and in-person meeting policies appropriately and expect our employees stay home if they show symptoms or feel sick.

 

While we are actively monitoring the fluid developments of this situation, we also understand the importance of continuing to serve our customers and support the interests of our suppliers. Many of our customers and suppliers are small and medium-sized, independent businesses and as a vital component of the supply chain, we are remaining true to our mission in the attempt to mitigate the impact on these businesses and their communities.  In the furtherance of this objective, we continue to receive and process orders and maintain deliveries except where limited by government restrictions.

 

We understand the economic realities of this unprecedented situation and their potential impact on our industry and believe that in staying the course, we can limit the disruption to our business partners.  We are confident that this challenge will pass, and we will move forward together.

 

We wish you safety and health and thank you for your continued business.

 

Thank you,

Bill Rogers

eKey App Used by Over 1000 Jobbers
The eKey Mobile App launched early 2019. No more were Jobbers tied to a computer terminal. The app gave the flexibility to access eKeystone tools from anywhere they choose. In addition to Year/Make/Model and VIN barcode reader, Jobbers can use the Smart Search tool they are familiar with from the eKey website. It doesn’t stop there, once the parts are orders on the app, Jobbers can track the status of their delivery truck, ensuring that service schedules can be maintained. The app is available for download on the iTunes App Store and Google Play.
Keystone Automotive Launches Exclusive Interactive Garage Integration
Keystone Automotive Operations, distributor and marketer of automotive aftermarket products and services, has now exclusively integrated Interactive Garage, a virtual custom vehicle build visualizer, into its dealer transactional portal, eKeystone.com.

This new tool allows Trial and Premium subscribers to the eKeystone.com platform a visual sales tool to demonstrate to their customers exactly how their selected parts and accessories will appear on their vehicles prior to purchase and installation.

“It is important to us that we continue to develop enhancements to the eKeystone user experience for our jobbers while providing them with tools designed to assist the sales process and help them grow their businesses,” says Keystone vice president, category management, Larry Montante. “We believe that high-quality services such as Keystone Interactive Garage add significant value to our eKeystone Premium users with an easy-to-use tool that their customers will appreciate.”

Accessed via eKeystone.com, the Keystone Interactive Garage features 38 base vehicles sorted by year make and model, along with their corresponding color options and at launch, features more than 10,000 individual part variations from nearly 90 participating suppliers. Customized builds can be provided to in-store customers as a printout while the parts themselves can be added to the eKeystone cart with a single click.

“We developed Interactive Garage to be the perfect complimentary sales tool for jobbers, dealerships, and accessory manufacturers to provide the best user experience for the ultimate customer: the end consumer,” states Interactive Garage CEO and founder, Ryan Hagel. “Teaming up with Keystone provides our platform significant access into the marketplace that will aid in the acceleration of aftermarket product sales through visual vehicle personalization for users across the U.S. and Canada.”

This addition to the platform is now available and included with eKeystone Premium subscriptions. A customized version is also offered that delivers jobbers the ability to manage their retail pricing, customize the look and feel of the user interface, and incorporate the tool into their own websites.

“We’re receiving a tremendous response to Keystone Interactive Garage from our jobbers as well as our supplier partners,” added Montante. “With new parts being added daily, we will continue to expand the product offerings and with it, the variety of custom build options.”

2019 SEMA Show attendees will have the opportunity to learn more about the Keystone Interactive Garage when they visit the Keystone Booth #21249, while those who will not be attending the show are encouraged to speak to their Keystone representative for more information or visit: http://wwwsc.ekeystone.com/KIG.
Cap-it International partners with Keystone Automotive

EXETER, PA (September 10, 2019) - Today, Andrew Funk, President of Cap-it International, announces a partnership with Keystone Automotive Operations, Inc. as a Designated Supplier of Automotive parts and accessories to its 29 Cap-it Genuine Truckware locations across Canada and the United States.

Previously, Cap-it locations were serviced by Western Warehouse, a Wholesale Distributor of light truck accessories based in Western Canada owned by the Funk family.

“Since our beginning in 1977, Cap-it has been focused on providing an exceptional retail experience to our customers with a selection of light truck, adventure, and power sports accessories that is second to none. We believe this partnership will allow us to accelerate our efforts expanding the Cap-it Brand across North America. With Keystone’s exceptional service and inventory, they are the perfect partner to allow us to focus on growth while at the same time ensuring our franchisees and customers receive the best service possible.”

“We are excited to partner with the Cap-it team. Our mission and values match up nicely with theirs. Hank and Andrew have built an impressive business model focused on providing the best possible customer experience.” said Bill Rogers, President of Keystone Automotive Operations, “We have been servicing the Cap-it locations for many years and we are excited about the opportunity to significantly expand the partnership and enable their growth plans.”

Since 1990, Cap-it® Genuine TruckwareTM has established itself as a world-class retailer of quality truck accessories and camping products. Because Life’s an Adventure®, Cap-it’s 29 stores across North America provide customers and their vehicles lifestyle solutions for both work and recreation.

About Keystone Automotive Operations:

Keystone Automotive Operations is the leading distributor and marketer of automotive aftermarket products and services, uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. Keystone is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

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